skill
Consensus Support Reply Guard
Screens AI-generated support responses for legal, confidentiality, and sensitive-data risk before send.
Why support needs governance
Support is high-frequency and customer-facing. Small language errors compound into trust loss and escalation cost.
What this guard catches
- legal certainty claims
- confidentiality leaks
- sensitive data mishandling
- high-risk phrasing that should be rewritten or blocked
How it helps operations
- consistent policy enforcement across agents
- fewer risky outbound replies
- clear rationale for approvals and blocks
- longitudinal improvement via reputation updates
SKILL.md perspective
Fast integration with strict JSON I/O and board artifact writes.
AI-SELF-IMPROVEMENT perspective
Support quality becomes a governed feedback system, not one-off prompt luck.
Source Documentation
For exact source documentation, open the raw markdown views below.